Supersite Transition 2018: Higher Education FAQs

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  • When will my program's existing Supersite no longer be available? The existing Supersite(s) will be retired and inaccessible to students and instructors on July 1, 2018.
  • Which program's Supersite will users at my institution be transitioned to?¬†To learn more, click here.
  • Can I transfer my program's existing Supersite course, course assignments or course settings into the upgraded Supersite? No.
  • Can I upload student scores from an existing program's Supersite into the upgraded Supersite? No.
  • Can I keep a record of my existing program's Supersite course assignments? Yes, but you must do so by June 30, 2018. Use the Advanced Export feature in the gradebook. To learn how, click¬†here.¬†
  • Can I preserve my students‚Äô scores for courses in my program's existing Supersite? Yes, but you must do so by June 30, 2018.¬†Use the Report feature in the gradebook. To learn how, click¬†here.¬†
  • How soon can instructors set up 2018-2019 academic year or summer 2018 courses in a program's upgraded Supersite?¬†As soon as instructors have full access. To request access, please¬†contact your Vista Higher Learning sales rep.¬†
  • If any educators at your institution have questions about the transition process, who should we contact? Please contact your Vista Higher Learning sales rep.¬†
  • If anyone at the institution has questions about the technical requirements for the upgraded Supersite(s), who should we contact? After reviewing the technical requirements document, contact Technical Support with questions.