Depending on your instructor’s course settings, you can request help by contacting your instructor directly from within the activity. When working on an activity that has not yet been submitted, you may use the Help Request tool to submit questions you may have about a particular question item or to ask for guidance.
Click the Ask your instructor link in the bottom-left corner of the activity.
Click on the red box surrounding any item in the activity for which you need assistance.
- In the Request Instructor Help pop-up window, type in the question or comment.
Click the Submit button to send your help request to your instructor.
Note: The Cancel Request link found in the top-right corner of the activity or the Cancel link in the Request Instructor Help pop-up window may be used to close/cancel a submitted request for assistance.
Your help request will be located under the selected activity item as Comments. Click Comments to expand and review your submission and your instructor’s feedback, or to undo your request for help (click Remove).
Note: You will be notified via the course Dashboard’s Notification Center when your instructor replies to a help request. Your instructor’s feedback will be visible in the activity below the comments you submitted.