Speech Recognition Troubleshooting: Safari Browser Setting

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Speech Recognition features in Portales, Portails, Senderos do not currently operate on any version of Internet Explorer. Please use MS Edge, Chrome, Firefox or Safari for this feature.

Speech Rec is being blocked by a default “Stop media with Audio” setting within Safari 11*.  

Steps to fix the issue:

  1. In the Safari menu bar, click the Safari option.
  2. Click the Preferences link.
  3. Select the Websites tab from the pop-up window
  4. At the left side, click on the “Auto-Play” option
  5. Set the drop-down for our website (vhlcentral.com) to “Allow All Auto-Play”
  6. Close the window
  7. Restart the computer for the changes to take effect.

 

Safari11_AutoPlay_Settings.jpg

*Speech Recognition functionality when using Mac OSX Sierra 10.12  / Safari 11.0