Troubleshooting Help – Support Center

If Speech Rec is being blocked by a default “Stop media with Audio” setting, follow these steps:In the Safari menu bar, click the Settings...

The first step in recovering your password is to tell us who you are. You can use either your username or the email address you used when ...

You may have reached the storage capacity on your Portfolio account. If you have tried to Export submitted work to Portfolio from Assignme...

Overview What are cookies? Cookies are little pieces of data that can be stored on your web browser, used for visitor tracking purposes....

Activities in vhlcentral programs are organized into different sections. The available sections vary by textbook, but may include Practi...

If you encounter this blue "Sorry, something went wrong" warning (which usually includes an associated sub-message) when in your instruct...

In addition to to submitting the report error button on the error page (this goes direct to the vhlcentral server logs), please use the T...

When you work on a video recording or chat activity, or click a numbered item within an audio recording activity, be aware that your brows...

The eBook app (for iPad) exceeds the allowable size limit for downloading directly to your device via a cell network. Downloads should be ...

Issue: After uploading an avatar image, the image doesn't appear in your account despite confirmation received about success of the file u...