Troubleshooting Help – Support Center

Speech Recognition features in Portales, Portails, Senderos do not currently operate on any version of Internet Explorer. Please use MS Ed...

The first step in recovering your password is to tell us who you are. You can use either your username or the email address you used when ...

First, please ensure that you are using an up to date version of Microsoft EDGE, Safari, Google Chrome or Mozilla Firefox. After updati...

When you first click a numbered item within an audio recording activity, be aware that your browser may prompt you with an "allow/deny" re...

OverviewRecording audio through a Flash application involves both the Operating System’s and Flash’s microphone settings. In this guide we...

Solution: I am having trouble redeeming my code. Where is my code?Depending on where and when you purchased your activation code, you ma...

The Supersite's activities are organized into different sections. The available sections vary by textbook, but may include Practice, Pre...

The eBook app (for iPad) exceeds the allowable size limit for downloading direct to your device via a cell network. Downloads should be co...