FAQs
Check out our FAQ articles for guidance and tips with common questions about Vista Higher Learning's digital platform.
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FAQ: How do I create a vhlcentral account (student video)
Q: How do I create a vhlcentral account? A: To learn more about the vhlcentral account creation process, view the following How-to-Video...
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FAQ: Why are drop-down menus not loading/expanding or allowing me to select an answer?
Answer: The currency of your browser's version and settings can prevent these menus from functioning properly. If you're experiencing prob...
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FAQ: As a student, how do I get vhlcentral program access in my LMS course via the Follett Access Program?
If your school partners with your campus Follett bookstore to implement digital course materials delivery (aka the Follett Access Program)...
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FAQ: How do I log in to vhlcentral?
QuestionHow do I log in to the vhlcentral? Answer Step 1Go to VHLCentral by typing the URL in your browser’s address bar or click the li...
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FAQ: Access Codes
What is an access code? An access code is a twelve-letter code used to gain access to your textbook's site and your teacher’s class. Note...
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FAQ: How do I enroll in my instructor’s course?
Go to VHL Central: http://vhlcentral.com Log in using your existing account information. To enroll in your teacher's course, click the "...
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FAQ: What does "eDelivery" mean for a VHL online store purchase?
eDelivery is an electronic delivery method used for many of the passcodes that are available for purchase - either as standalone items or ...
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FAQ: Why can't I see my teacher's assignments?
Why can't I see my teacher's assignments? If you have already redeemed a code for the Supersite, you must enroll in your teacher's class i...
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FAQ: Who do I contact to ask questions about or report problems with my VHL online store order?
If you have questions about or problems with your VHL online store order, please select one of the following methods to contact our cust...
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FAQ: How can I get a refund of my VHL online store purchase?
As of January 1, 2016, Vista Higher Learning no longer accepts returns on any standalone code sales. If you purchased a code only package...
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FAQ: Can I delete my account?
These articles provide directions on how to edit, update, or manage your account or account profile. VHLCentral HELP TOPIC: Account-Home ...
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