FAQs
Check out our FAQ articles for guidance and tips with common questions about Vista Higher Learning's digital platform.
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FAQ: As a student, how do I get vhlcentral program access in my LMS course via the Follett Access Program?
If your school partners with your campus Follett bookstore to implement digital course materials delivery (aka the Follett Access Program)...
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FAQ: How do I log in to vhlcentral?
QuestionHow do I log in to the vhlcentral? AnswerSee VHL Central Login (Students) Note: You must have an account for vhlcentral in order t...
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FAQ: Access Codes
What is an access code? An access code is a twelve-letter code used to gain access to your textbook's site and your teacher’s class. Note...
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FAQ: How do I enroll in my instructor’s course?
Until you officially enroll in a course, you will see a reminder at the top of the My programs menu that says, “You are not enrolled in an...
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FAQ: What does "eDelivery" mean for a VHL online store purchase?
eDelivery is an electronic delivery method used for many of the passcodes that are available for purchase - either as standalone items or ...
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FAQ: Why can't I see my teacher's assignments?
Why can't I see my teacher's assignments? If you have already redeemed a code for the Supersite, you must enroll in your teacher's class i...
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FAQ: Who do I contact to ask questions about or report problems with my VHL online store order?
If you have questions about or problems with your VHL online store order, please select one of the following methods to contact our cust...
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FAQ: How can I get a refund of my VHL online store purchase?
As of January 1, 2016, Vista Higher Learning no longer accepts returns on any standalone code sales. If you purchased a code only package...
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FAQ: Can I delete my account?
These articles provide directions on how to edit, update, or manage your account or account profile. VHLCentral HELP TOPIC: Account-Home ...
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