For vhlcentral product sites including Supersite 3.0, Portales, Portails, and Senderos PRIME.
INTERNET ACCESS
- High-speed Connection (350 Kbps) recommended
OPERATING SYSTEMS and BROWSERS
Windows
OS: Windows 7+
Browsers: Edge 80+, Chrome 80+, Firefox 74+
Screen Reader: JAWS with Chrome
MacOS
OS: MacOS 10.13 High Sierra or newer
Browser: Safari 13+. Chrome 80+, Firefox 74+
Screen Reader: VoiceOver with Safari
Android
OS: Versions currently supported by Google
Browser: Chrome 80+
Devices: Devices that support listed OS versions
ChromeOS
OS: ChromeOS
Browser: Chrome 80+
For information about Chromebook®use, please review our Chromebook article.
iOS
OS: iOS 13+
Browser: Safari 13+
Devices: iPhone 7 and newer
Screen Reader: VoiceOver with Safari
iPadOS
OS: iPadOS 13+
Browser: Safari 13+
Devices: Devices that support listed OS versions
Screen Reader: VoiceOver with Safari
BROWSER SETTINGS
- Adjust Pop-up Blocker (For instructions, click here.)
- Cookies must be enabled (For instructions, click here.)
PLUG-INS
- Adobe Acrobat Reader (install latest available version)
MEDIA AND COMMUNICATION FEATURES
- Headset with mic or speakers and mic are required for audio/video viewing, recording audio, as well as completing audio-enabled Chat, audio-enabled Forums, and any speech recognition* features.
- A media player is required to listen to any downloaded audio files from the Content>Resources area. For Windows and Mac users we recommend using the default Windows Media Player.
- A web-cam is needed to record video when using partner chat or live chat.
NETWORK FIREWALL SETTINGS
To prevent connection issues when accessing various features within VHLCentral, visit the following article entitled "Network Connectivity Requirements: Ports and Domains to Whitelist"
*For more information about Speech Recognition functionality, refer to this Troubleshooting Help article: Speech Recognition Troubleshooting: Safari Browser Setting