FAQs
Check out our FAQ articles for guidance and tips with common questions about Vista Higher Learning's digital platform.
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How do I log in to vhlcentral?
QuestionHow do I log in to the Supersite? AnswerSee Supersite HELP TOPIC: *Login (Instructor) Note: You must have an account for VHLCentra...
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K-12 Concurrent Enrollment FAQs
What is concurrent enrollment? Concurrent enrollment enables students to access their Vista Higher Learning content while working with mul...
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Encuentros ©2022: Where are the Integrated Performance Assessments (IPA's)?
Navigate to the Integrated Performance Assessments (IPA's) following these steps: Go to Assign (menu) > Activities (menu option). From th...
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Instructor Resources: Opening/Editing RTF files Using Microsoft Word or Google Docs
Setting Microsoft Word as Default Program To set Microsoft Word as default program to open .rtf documents, please follow the instructions ...
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How to Clear Cache (PC/Mac)?
Each time you re-visit a website, your cache (temporary internet files) is supposed to to analyze if it has changed so that it can serve y...
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How to Clear Cache on the iPad?
Each time you re-visit a website, your cache (temporary internet files) is supposed to to analyze if it has changed so that it can serve ...
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Use the Teacher Dashboard
In the SmartCenter, activity scores are reported in each packet’s Teacher Dashboard and Student Dashboard. You can access the Teacher ...
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How to renew my school licenses ?
To renew your school licenses, please contact Vista Higher Learning Customer Service or connect to our Store. customerservice@vistahigher...
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How can I add licenses to my previous purchase ?
To add licenses to your previous purchase, please contact Vista Higher Learning Customer Service. customerservice@vistahigherlearning.com...
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A Master Guide: How to Clear Cache Internet Files on Your Web Browser
MS EDGE: Clear Cache Files Open Microsoft Edge. Click the ellipsis menu icon on the upper-right corner. Select Settings, then click on ...
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A Master Guide: How to Enable Cookies on Your Web Browser
Overview What are cookies? Cookies are little pieces of data that can be stored on your web browser, used for visitor tracking purpo...
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"Your current activity has ended" Error Message
The reason of this message is that the external tool provider have the same number for the consumer key and shared secret. Contact your S...
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"Failed to Enter" Error
The “Failed to enter” error message (image below) is displayed when cookie settings are disabled on any of the supported web browsers. It...
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A Master Guide: How to adjust Pop-up Blocker on Your Web Browser
Overview What is a Pop-up? Pop-ups are a new web browser window that is opened by a website. Certain types of downloaded content such...
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What file types can I attach to a composition activity, announcement, or resource?
Users can upload the following file types as attachments: http://m3a.vhlcentral.com/allowed_file_types
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How do I add a new school to my account or an additional school if I teach at more than one location?
Add a New School Affiliation If you are affiliated with more than one school, you can add additional schools to your account. Newly added ...
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