Check out our FAQ articles for guidance and tips with common questions about Vista Higher Learning's digital platform.
Encuentros ©2022: Where are the Integrated Performance Assessments (IPA's)?
Navigate to the Integrated Performance Assessments (IPA's) following these steps: Go to Assign (menu) > Activities (menu option). From th...Read more
Instructor Resources: Opening/Editing RTF files Using Microsoft Word or Google Docs
Setting Microsoft Word as Default Program To set Microsoft Word as default program to open .rtf documents, please follow the instructions ...Read more
How to Clear Cache (PC/Mac)?
Each time you re-visit a website, your cache (temporary internet files) is supposed to to analyze if it has changed so that it can serve y...Read more
How to Clear Cache on the iPad?
Each time you re-visit a website, your cache (temporary internet files) is supposed to to analyze if it has changed so that it can serve ...Read more
Use the Teacher Dashboard
In the SmartCenter, activity scores are reported in each packet’s Teacher Dashboard and Student Dashboard. You can access the Teacher ...Read more
How to renew my school licenses ?
To renew your school licenses, please contact Vista Higher Learning Customer Service or connect to our Store. customerservice@vistahigher...Read more
How can I add licenses to my previous purchase ?
To add licenses to your previous purchase, please contact Vista Higher Learning Customer Service. email@example.com...Read more
A Master Guide: How to Clear Cache Internet Files on Your Web Browser
MS EDGE: Clear Cache Files To view your browsing history, click More . Select Clear browsing data. Choose the types of data you want...Read more
A Master Guide: How to Enable Cookies on Your Web Browser
Overview What are cookies? Cookies are little pieces of data that can be stored on your web browser, used for visitor tracking purpos...Read more
"Your current activity has ended" Error Message
The reason of this message is that the external tool provider have the same number for the consumer key and shared secret. Contact your S...Read more
"Failed to Enter" Error
The “Failed to enter” error message (image below) is displayed when cookie settings are disabled on any of the supported web browsers. It...Read more
A Master Guide: How to adjust Pop-up Blocker on Your Web Browser
Overview What is a Pop-up? Pop-ups are a new web browser window that is opened by a website. Certain types of downloaded content such...Read more
What file types can I attach to a composition activity, announcement, or resource?
Users can upload the following file types as attachments: http://m3a.vhlcentral.com/allowed_file_typesRead more
How do I add a new school to my account or an additional school if I teach at more than one location?
Add a New School AffiliationIf you are affiliated with more than one school, you can add additional schools to your account. Newly added s...Read more